Zalo Connector - AI Chatbot integrated with Zalo OA
Posted by admin
Main function
- Hỏi đáp về sản phẩm dịch vụ
- Tư vấn mua sản phẩm
- Chăm sóc khách hàng
Demo video of Zalo Connector function
1. Questions and answers about products and services
🔍 Helps users find detailed information about products or services quickly.
🗣️ Chatbot understands and responds in natural language.
❓Answer frequently asked questions about products or services according to customer data provided.
Contact for consultation
Demo chatbot
2. Product purchasing advice
👍Consult suitable products according to customer needs.
📱Display product details that customers want.
🖼️Search products by image.
🤔Q&A and answer questions about product rotation.
✅Compare products.
📣Search and advise on promotional products
Contact for consultation
Demo chatbot
3. Customer care
📆Provide information related to orders, including order status and expected delivery time.
🪛Provide information about return and warranty policies, helping customers clearly understand the applicable process and conditions.
🥰Encourage customers to leave comments and reviews about the product or service, creating an important feedback database.
📜Provide instructions on how to use the product and store it effectively
💲Inform customers about the latest information, price lists, and special promotions.
Contact for consultation
Demo chatbot
Frequently asked questions
How can I search for specific products using chatbots?
Chatbot has the ability to search for products based on your requests. You can start by asking a question or describing the product you are interested in.
How can chatbots help customers when a product has a problem or a customer needs support after a purchase?
Chatbots provide online support and information about orders, warranties, or return policies. You can also request assistance from customer service staff if needed.
Are there any announcements or updates on promotions and new products?
Chatbots have the ability to announce promotions, discounts, and new products through messages or online notifications. You can also learn about other events or special offers
Can the chatbot give product advice based on the documents I provide?
Yes, chatbots can learn and answer questions based on the material you provide
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